One NZ Broadband Plans
Home broadband on the One NZ network — what it is, who it suits, and how to get started.
What Is Home Broadband?
What It's For
Everyday browsing, streaming, and working from home without needing a technician to explain it first.
Who It Suits
Households who want a straightforward internet connection without fibre-specific infrastructure requirements.
Common Reasons to Call
New Connection
Getting broadband set up at a new address.
Switching to One NZ
Moving your broadband from another provider.
Household Size & Usage
Matching a plan to how many people are online and what you use it for.
Why ConnectNZ
Clear Advice
We explain your options in plain English, not sales jargon.
Real People
Every call is answered by a real person — no chat bots, no call centres.
Simple Process
Tell us what you need once, and we handle the rest of the call.
How It Works
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Tell Us What You Need
Let us know your address situation and what you use the internet for.
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Explore Your Options
We talk through the One NZ broadband options that fit.
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Choose Your Plan
Once you're happy, we help get everything set up.
Important Considerations
Availability Varies
What's available depends on your address — we'll check with you on the call.
Install Timing
If you're moving house, timing the switch matters — we can help plan around it.
One NZ Broadband FAQs
Is One NZ broadband available at my address?
Availability varies by address — call us and we'll talk through what's available before you commit to anything.
How long does it take to get connected?
It depends on your address and current setup — we'll give you a realistic idea on the call.
Do I need a new router?
Sometimes a router is included with the plan; sometimes you can use your existing one — we'll confirm which applies.
Can I switch without losing internet at home?
We can help time the switch so you're not left without a connection.
Check Your One NZ Broadband Options
One call and we'll talk you through what's available — free, no obligation.
Call 0800 458 311