One NZ

One NZ Fibre Plans

Fibre broadband on the One NZ network — built for households that lean on their internet every day.

What Is Fibre Broadband?

What It's For

Multiple devices, streaming, gaming, or working from home without competing for bandwidth.

Who It Suits

Households with heavier day-to-day internet use, or more people online at once.

Common Reasons to Call

New Fibre Connection

Getting fibre connected at an address for the first time.

Switching to One NZ Fibre

Moving your existing fibre connection to One NZ.

Checking Availability

Confirming whether fibre is available at your address.

Why ConnectNZ

Clear Advice

We explain your options in plain English, not sales jargon.

Real People

Every call is answered by a real person — no chat bots, no call centres.

Simple Process

Tell us what you need once, and we handle the rest of the call.

How It Works

  1. Tell Us What You Need

    Let us know your address and how you use your internet day to day.

  2. Explore Your Options

    We talk through the One NZ fibre options that fit.

  3. Choose Your Plan

    Once you're happy, we help get everything set up.

Important Considerations

Availability Should Be Checked

Fibre availability depends on your address — we'll confirm this with you rather than assume it.

Existing Connections

If you already have a fibre connection point, switching is usually simpler.

One NZ Fibre FAQs

Is fibre available everywhere on One NZ?

No — availability depends on your address. We'll check with you before you commit to anything.

What's the difference between fibre and standard broadband?

Fibre generally offers faster, more consistent speeds — we'll talk through whether it's worth it for how you use the internet.

How long does a new fibre connection take?

It varies by address, especially if a fibre connection point needs to be installed — we'll give you a realistic timeframe.

Can I bundle fibre with a One NZ mobile plan?

Often, yes — we'll flag it if bundling suits your situation.

Check Your One NZ Fibre Options

One call and we'll talk you through what's available — free, no obligation.

Call 0800 458 311